PRIVACY POLICY

Effective from : March 2021

The following Privacy Policy governs online data information collection of  ‘Center of Heart Wisdom’ who’s website address is: https://www.centreofheartwisdom.com and applies to all information collected online at that address, and / or through any Session, Programme or Service conducted over Zoom, Signal or Telegram, or by telephone, or in person.

What data we collect and why we collect it

We gather and use limited information about individuals who use this website.  We use this information to provide products and services;  to enable certain website functions;  to better understand how visitors use this website.

We may collect the following information:

Website usage data

User data such as your location based on your IP address when you interact with our signup or contact forms, (Via Mailchimp).

Data you send to us voluntarily via our contact forms.

The website may collect the following information via its contact and enquiry form features (use of these features is optional):

Your name.
Your contact information including email address.
Any other written information related to your enquiry that you provide.

How we use this data:

Collecting this data helps us to understand what you are looking for, from the ‘Centre of Heart Wisdom’. This allows us to provide Services, Programmes and Sessions to you either as paid for or for free.

Specifically, we may use data:

For our own internal records (Via Mailchimp).
To improve our products and services.
To contact you in response to a specific enquiry.
To send you promotional emails about products, services, offers and other things we think might be relevant to you (Via Mailchimp).
To contact you via email or for market research purposes (Via Mailchimp).
To create tailored Numerology (Soul Contract) and Asrology charts (Human Design) with which to deliver bespoke ‘Parenting by Design’, and ‘Live Life by Design’ Sessions.

We will not share, swap or sell your personal information to any third-party marketers.

Our service partners:

We may use the following third-party service providers named below to process and store your data:

Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy. >>HERE<<
Proton Mail (Proton Technologies AG, Geneva, Switzerland) which provides our email service.
We use Jetpack to measure the performance of this website. You can view details of their privacy policy >>HERE<<
Redwax Cloud Hosting, which hosts this website.
Divi (Elegant Themes, Inc), whose WordPress Theme & Plugin’s we use to manage the content of this website.
Genetic Matrix which we use to create Charts for selected sessions.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in accordance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

How to make a request about your data:

You can contact us to ask us what data we hold about you, who has access to it and how it is being used.  We will also delete any data about you that we hold if you ask us to.

Your email address and messages will be archived on our Mail Chimp and Proton Mail Servers and may be used to aid future correspondence. Your data will not be passed to any third party, nor will we add you to any third party mailing list other than our own as outlined in this Privacy Policy.  We will permanently delete any message you send upon demand.

We collect information from you when you place an order for a paid session, subscribe to our Free sessions or newsletters, or fill out a contact form. When ordering or purchasing a session from our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address,  however, you may visit our site anonymously.

How long we retain your data:

If you purchase a session or programme we will keep your data so we can recognise and respond to any enquiries in the future about that service, in accordance with Principle 5 of the Data Protection Act 1998.  For example if you have signed upto the ‘Monthly ‘New Moon Meditation & Wisdom’ group, we will keep your data until you either un-subscribe via the monthly mailer, or you contact us via the website, or via email, or by telephone to tell us you wish to unsubscribe and your data to be removed from our all our Service Partners servers.

All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them.  You can remove yourself at any time from our mailing list by clicking on the unsubscribe link.

 

Cookie Policy

Do we use cookies?

Yes we do use cookies.  Cookies are small files that a site or its Service Partner transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We place Analytical cookies which are used to understand how visitors interact with this website.  These cookies help provide infomation on metrics, the number of visitors, bounce rate, traffic source, location, etc.  We also place essential Java Script (Session) cookies to allow the basic functions of the website.

The Cookies that we use:

Jetpack     tk_or    (Analytics)   Ths cookie is set by JetPack Plugin on sites using WooCommerce. This is a referal cookie used for analysing behaviour for Jetpack. (Duration 5 Years).

Jetpack     tk_r3d   (Analytics)  This cookie installed by JetPack is used for the internal metrics for user activities to improve user experience.(Duration 3 Days).

Jetpack     tk_lr    (Analytics)  This cookie is set by JetPack on sites using WooCommerce, This is a referral cookie used for analyzing referrer behavior for Jetpack (Duration 1 Year).

cookies.js     (Session)  Necessary cookies crucial for the basic functions of the website,  the website will not work in its intended way without them.

 

Disclaimer

This policy may be changed at any time at our discretion.  If we should update this policy, we will post the update as date Effective from : (New date) at the top of this Privacy Policy page.

If you have any questions regarding our privacy policy please direct them to us via the Contact form in the Footer of this website, please mark it ‘Privacy Policy Enquiry’.